What factors drive the satisfaction of citizens with governments’ responses to COVID-19?

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International Journal of Infectious Diseases

Volume 102

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Cathy W.S. Chen a

Sangyeol Lee b

Manh Cuong Dong a d

Masanobu Taniguchi c

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https://doi.org/10.1016/j.ijid.2020.10.050

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Highlights

• Five factors are used to evaluate governments’ responses to the COVID-19 pandemic.

• People’s satisfaction is closely related to confirmed cases and deaths per million.

• Government policies are containment and health, stringency, and economic support.

• Fourteen countries are analyzed by regression using wild bootstrap sampling.

• East Asian and Western populations react differently to government pandemic responses.

Abstract

Objectives

This research scrutinizes the important factors influencing the satisfaction of citizens concerning their governments’ responses to the COVID-19 pandemic based on an open-sourced survey of 14 countries.

Methods

To collect information on public sentiment regarding governments’ reactions to COVID-19, we consider five factors for analysis: number of confirmed cases per million population, number of deaths per million population, and governments’ containment and health policies, stringency policies, and economic support policies. We examine the Kendall correlations of variables in the 14 countries and use the wild bootstrap method for regression models to find important regressors.

Results

Our results show that people pay stronger attention to the results of their governments’ battle against COVID-19 (number of confirmed cases and deaths per million population) rather than to what policies they initiate. Health policy and economic support do influence the approval of any national response to COVID-19. We also find that public satisfaction in Japan and South Korea toward the two governments’ responses to the pandemic varies greatly compared to that of other countries’ citizens to their governments’ responses.

Conclusions

The results herein offer some suggestions to governments when initiating policies to balance public health, livelihoods, and economic support.

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Keywords

COVID-19

Number of confirmed cases per million population

Number of deaths per million population

Containment and health policy

Stringency policy

Economic support policy

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© 2020 The Author(s). Published by Elsevier Ltd on behalf of International Society for Infectious Diseases.

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International Journal of Infectious Diseases. Volume 102. Author links open overlay panel. Cathy W.S. Chen a. Sangyeol Lee b. Manh Cuong Dong a d. Masanobu Taniguchi c. Show more. Add to Mendeley. Share. Cite. https://doi.org/10.1016/j.ijid.2020.10.050. Get rights and content. Under a Creative Commons. license. Highlights. • Five factors are used to evaluate governments’ responses to the COVID-19 pandemic. • People’s satisfaction is closely related to confirmed cases and deaths per million. • Government policies are containment and health, stringency, and economic support. • Fourteen countries are analyzed by regression using wild bootstrap sampling. • East Asian and Western populations react differently to government pandemic responses. Abstract. Objectives. This research scrutinizes the important factors influencing the satisfaction of citizens concerning their governments’ responses to the COVID-19 pandemic based on an open-sourced survey of 14 countries. Methods. To collect information on public sentiment regarding governments’ reactions to COVID-19, we consider five factors for analysis: number of confirmed cases per million population, number of deaths per million population, and governments’ containment and health policies, stringency policies, and economic support policies. We examine the Kendall correlations of variables in the 14 countries and use the wild bootstrap method for regression models to find important regressors. Results. Our results show that people pay stronger attention to the results of their governments’ battle against COVID-19 (number of confirmed cases and deaths per million population) rather than to what policies they initiate. Health policy and economic support do influence the approval of any national response to COVID-19. We also find that public satisfaction in Japan and South Korea toward the two governments’ responses to the pandemic varies greatly compared to that of other countries’ citizens to their governments’ responses. Conclusions. The results herein offer some suggestions to governments when initiating policies to balance public health, livelihoods, and economic support. Previous article in issue. Next article in issue. Keywords. COVID-19. Number of confirmed cases per million population. Number of deaths per million population. Containment and health policy. Stringency policy. Economic support policy. Recommended articles. Cited by (0) © 2020 The Author(s). Published by Elsevier Ltd on behalf of International Society for Infectious Diseases.