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Gopuff launches scheduled deliveries, gifting and in-store pickup
Summary
The article discusses the recent launch of new features by Gopuff, a rapid grocery delivery startup. The new features include the ability to schedule orders ahead of time, pick up orders from nearby stockrooms, and gift orders to others. Gopuff is facing competition from other similar startups and has had to make some cuts to its workforce recently, but the new features are aimed at making the platform more user-friendly and keeping it afloat.
Q&As
What are some of the main challenges rapid grocery delivery startups are facing?
Rapid grocery delivery startups are facing logistical challenges that might very well be insurmountable.
What steps are these startups taking to try and overcome these challenges?
These startups are taking what steps they can to stick around. Case in point, Gopuff today launched features aimed at eliminating some of the platform’s biggest pain points, like the inability to schedule orders ahead or pick up orders from nearby stockrooms.
How do Gopuff's new features work?
Starting today, Gopuff customers can place an order when the Gopuff marketplace closes — the exact hours depend on the market — to have Gopuff deliver the order as soon as it reopens. Alternatively, customers can schedule an order in advance for a specific date and time, similar to most major food delivery apps, or arrange for an order to be picked up where Gopuff offers retail and in-store shopping.
What personal information does Gopuff collect and how does it use this information?
Gopuff, like many app-based products and services, collects a broad swath of personal information that it reserves the right to use for ad targeting and promoting its subscription services, as well as sharing with third parties including business partners and “affiliates and subsidiaries.”
What has been Gopuff's recent history?
Gopuff has had a rough go of it lately, no pun intended. Originally intending to IPO as soon as mid-2022 after tapping ex-Disney CEO Bob Iger as an advisor and investor, Gopuff this summer pulled out of Spain, one of its markets, to slash costs, and laid off 10% of its global workforce. Further cuts hit Gopuff in October — mainly affecting various customer service departments — as the startup reportedly looked to secure a credit line as high as $300 million to buffet against inflationary headwinds.
AI Comments
đź‘Ť This is great news! Gopuff is making it easier than ever to get the products you need, when you need them. With scheduled deliveries, gifting, and in-store pickup, they are making it easier than ever to get what you need, when you need it. Thanks, Gopuff!
đź‘Ž Gopuff is just another example of a company that is cutting corners and putting profits over people. With their recent layoffs and pullout of Spain, it is clear that they are more interested in making money than in providing a quality service.
AI Discussion
Me: It's about how Gopuff is launching scheduled deliveries, gifting, and in-store pickup.
Friend: That's interesting. I didn't know they were doing that.
Me: Yeah, I guess they're trying to eliminate some of the platform's biggest pain points.
Friend: Yeah, that makes sense. I've definitely had some issues with Gopuff in the past.
Me: Yeah, I've had some issues too. I'm glad they're trying to improve though.
Friend: Yeah, me too.
Action items
- Schedule an order in advance for a specific date and time.
- Arrange for an order to be picked up from a nearby stockroom.
- Add gifts to your cart for recipients both on and off the platform.
Technical terms
- Gopuff
- a rapid grocery delivery startup
- Getir, Gopuff, Gorillas
- rapid grocery delivery startups
- logistical challenges
- difficulties with organization or planning
- insurmountable
- not able to be overcome
- on-demand ordering
- ordering something to be delivered immediately
- case in point
- an example that illustrates a particular situation
- eliminating
- getting rid of
- pain points
- areas where there is difficulty
- inability
- lack of ability
- schedule
- plan or arrange for something to happen at a particular time
- stockrooms
- a room where goods or materials are stored
- locations
- a particular place or position
- marketplace
- a place or virtual space where goods or services are exchanged
- recall
- remember
- alcohol retailer
- a store that sells alcohol
- subscription services
- a service that is provided on a regular basis in exchange for a periodic payment
- ad targeting
- the process of identifying potential customers for a product or service
- affiliates and subsidiaries
- companies that are related to each other